Visitor regulations and T&Cs

The Mauthausen concentration camp was a site of suffering and death of thousands of people during the National Socialist dictatorship. In order to preserve the dignity of the site and to enhance public safety, visitor regulations are in place for all visitors and apply to all areas of the memorial site. By entering the memorial complex you agree to abide by these regulations.

We do not advise visiting the Mauthausen Memorial with children under the age of 14.

Visiting the Mauthausen Memorial with dogs or other animals is not permitted. Thank you for your understanding.

Download Visitor Regulations


Terms and Conditions for Online Bookings

When making a booking through the online shop of the Mauthausen Memorial (subsequently MM), customers are agreeing to these Terms and Conditions (subsequently T&Cs) of the MM. The Visitor Regulations including Safety Regulations, and the Information Letter for Visitors are an integral part of these Terms and Conditions.

We recommend that all visitors book any paid-for services in advance of their visit via the onlineshop.

Download T&Cs


Terms and Conditions for using the e-bike Charging Stations

Information as well as Terms and Conditions can be found here (German).


Information Letter for Visitors

The Visitor Letter contains important information about the topics covered during your visit and how it will be organised.

Download Letter for Visitors